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‎12-29-2020 01:13 PM

HP Recommended
Product: Rechargable MPP2.0 Tilt Pen
Operating System: Microsoft Windows 10 (64-bit)

Hi,

My Rechargable MPP2.0 Tilt Pen stopped working while I was using it with my ENVY x360 Laptop (13z-ay000 CTO). I've made sure to charge the pen and check the drivers for my laptop. I'm having no other problems with my laptop (the touch screen is working fine), I just cannot get my tilt pen to work with it. 

 

Thank you.

1 REPLY 1

‎01-08-2021 12:09 PM

HP Recommended

@ewmorgan

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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