• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎05-21-2022 11:17 AM

HP Recommended

Hi, I really need a touchpad driver that is compatible with the windows 10 version 20H2. I am really hoping someone can help me with this issue as I have contacted windows where they took control of my laptop and tried everything. They told me I had two choices of either installing an older version of window which I do not want to do or hp provide a compatible driver for the windows 10 version 20H2. They searched the hp website for a compatible driver but there were none.

 

Please help,

Thanks

Category:
1 person had the same question
2 REPLIES 2

‎05-21-2022 07:34 PM

HP Recommended

Hi, Lewis, I'm wondering if you have the same problem as I do, i.e. what you mean by the touchpad "not working". For me only the clicks don't work, but I haven't tested an older Windows 10 version. Anyways, thanks for the info.

Was this reply helpful? Yes No

‎05-22-2022 04:57 AM

HP Recommended

Hi, sorry I wasn't more specific. The cursor does not show when the mouse is removed. Windows were looking into this issue for about 3 hours and could not fix. They tried installing all previous drivers on hp site for touchpad with no luck. They insisted that I contacted hp for an updated driver that is compatible with windows 21H2. Unfortunately my laptop has never been restored as it would have been easier to revert back to a previous date. 

 

Thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.