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HP Elite x2 1012 G1

Hello,  I need assistance.  My compliance officers use an online inspection form which requires a signature at completion.  The laptop they use is mentioned above and is touch screen.  The inspection form has a signature box for signing, similar to the signing box you see at grocery stores and such when you use your credit card.   The laptop does not allow a touch signature with their finger, nor does the stylus work.   Using the mouse is the only thing that works.

HELP! My compliance officers about to rebel. 

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