07-03-2016 11:05 AM
My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue.
Any help is apprecaited!
07-04-2016 12:08 PM
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchscreen not working. I will be glad to help you.
Please follow the steps fromTouch Screen Issues (Windows 8).
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
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07-04-2016 12:17 PM - edited 07-04-2016 12:18 PM