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HP Recommended
HP Pavilion x360 - 14-dh1062tx
Microsoft Windows 11

My HP Pavilion x360 Convertible 14-dh1062TXBundle has a touchscreen display that is clicking rapidly on its own.  It takes control of my whole system when it is in this "possessed" state.  I hope someone can help.  

 

I have tried resetting the bios and all other advice that I could find online.  Nothing works.  Also, here are the answers that I have for anticipated questions.

1) No, I have not done a major update on my computer.  I just use it for email, internet browsing on Chrome, and MS Office stuff.

2) I have tried resetting the Bios.

3) I have also gone through "Device Manager" and "Setting" for touchscreen, touchpad, and mouse.

4) I have also applied the latest Windows updates.

 

Thanks in advance

1 REPLY 1
HP Recommended

Hi @Marcusldee,

 

Welcome to the HP Support Community

 

I understand you are facing a display clicking issue with your HP Notebook PC. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

While you respond to that please try the below steps:

 

Update the BIOS & Video card drivers:

  • Here's the link to download and install the above updates: Click here

If the issue persists, then please follow the steps mentioned in this document: HP PCs - Blinking or Flashing Screen After Upgrading to Windows 10

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

.
Sneha_01- HP support
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