04-15-2016 12:12 AM
Give some idea
04-16-2016 10:20 AM
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I would start by running the HP Support Assistant.
The following are some helpful links for troubleshooting the HP Support Assistant or downloading the latest version:
HP Support Assistant
HP PCs - Using HP Support Assistant (Windows 10, 8, 7)
HP PCs - Troubleshooting HP Support Assistant (Windows 10, 8)
Also run the Windows Update Tool as it may find, and update any old or missing drivers that you need.
Once you've done all that, follow the steps in this document: HP TouchSmart PCs - Troubleshooting Touch Screen Issues
Please keep me posted.
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