11-18-2019 10:05 PM
There are white/grey bubbles the pop up and sometimes I can swipe them away, other times I have to move the screen forward or back to a certain position and then I’m able to swipe them away. When neither of those work I have to completely shut it down and turn it back on. But they always come back no matter what.
11-21-2019 09:02 AM
@Alicia925 Welcome to HP Community!
Please provide the correct model number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep us posted,
Have a great day!