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Student
Posts: 1
Member Since: ‎07-31-2016
Message 1 of 2 (121 Views)

Touch screen/pad going nuts

Product Name: HP Notebook - 15-af029cl (Touc
Operating System: Microsoft Windows 10 (32-bit)

My touchscreen will all of a sudden act like someone is touching it all over the place....if I close the laptop up and reopen...usually it resets for awhile....but will come back.....of course right at the wrong time.....the mouse pointer goes wild...jumping all over the screen trying to get to wherever the ghost has touched!!! I have tried drivers...uodated software etc....no help yet!!

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Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 2 of 2 (88 Views)

Re: Touch screen/pad going nuts

Hi @Dldrvr,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen responds inaccurately. I will be glad to help you.

 

Please follow the step from the following documents

Troubleshooting Touch Screen Issues (Windows 10, 8)

Using the TouchPad or ClickPad (Windows 10)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Smiley Happy

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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