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Student
Posts: 1
Member Since: ‎05-06-2016
Message 1 of 2 (146 Views)

Touch screen

Product Name: Envy m6-n113dx

Touchscreen isn't working properly. Can't scroll,swipe,enlarge or make smaller. It kinda goes crazy. Open/closes without me touching anything.

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Retired
Posts: 5,851
Member Since: ‎06-08-2015
Message 2 of 2 (113 Views)

Re: Touch screen

Hello @cyl57,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you are having an issue with the Touch Screen, and wanted to assist you!

 

First, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Touch Screen Issues (Windows 8)

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great weekend!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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