• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
HP Recommended
HP ENVY 13-ay1000 x360 Convertible PC (3T487AV)
Microsoft Windows 11

I have a computer with touch, and the option to flip the screen around to get into tablet-mode. Recently this function stopped working. Touch is still working when my computer is in laptop-mode, but stops working as soon as I flip the screen over. I've tried to update the computer, search for errors, downloaded all new BIOS-updates, tried to turn touch on and off and even reinstalled windows - nothing of this changed anything. I’m starting to suspect that maybe there could be something hardware-related, some sensor or something that stopped working... but I have no idea how to proceed further.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.