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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2018 01:22 PM

HP Recommended
Product: HP ZBook Studio G4 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

With a startup sometimes the touchpad gestures don't work anymore (like turning it of and on again by tapping in the upper left corner, or scrolling with 2 fingers). I already updated all the drivers.

I think it may have something to do with a external usb mouse, that may be conflicting with te drivers, but then again if i reboot without that mouse plugged in, the touchpad drivers also won't start up properly. Also what i noticed is when the gestures don't work, I also don't see the touchpad Icon in the toolbar in the right corner in the toolbar.

What works for me now is just installing the driver all over again when the notebook is turned on, but this is not a sustainable solution for me.

 

Does anyone have an idea how to resolve this?

Thanks in advance

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