Touchpad gets Stuck on HP laptop

[Dragon01]

Hi,

I bought my HP laptop in October 2022 and recently the touchpad has developed a fault. When the left side of the touchpad is pressed it just stays down so the laptop thinks the button is continually pressed (i.e everything is highlighted on screen when I move the cursor around etc). My standard factory warranty expired in October 2023 (two months ago) which is really frustrating. I'd expect a quality brand like HP to be of a better build quality then this. 

Does anybody know how I go about getting this fixed - its a hardware issue on the device so I cannot try anything virtually so will have to get it checked out by a professional. Any ideas how much this would cost?

Thanks  

[Raj_05]

Hi @Dragon01,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support