Touchscreen stopped working.

[Louuuuuu]

So, Right until around yesterday my touchscreen worked perfectly fine.
I had never downloaded, nor done any work outside of chrome on this laptop, So i doubt it's a virus.
I go to use it today and it's not responding whatsoever. I tried using the  ''hold the reset & off button for 5 seconds'' but it didn't work.
I tried to go to chrome://flags but nothing helped.
There seems to be no specific settings to help it, This laptop runs Linux beta.
Have i done something wrong? Is this a common thing with updates?
this laptop is less than a year and a half old, bought for 249 dollars.
- It's also known as a Intel Celeron N3060
Any help would be great, thanks. 

[asmita6658]

Hi @Louuuuuu

Welcome to the HP Support Community. 

Please try these steps to Recover your Chromebook

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