07-02-2016 04:01 AM
The LCD on my Touchsmart 11 has failed. It was flickering vertical lines for a while and has now died completely. The HDMI output still works. The laptop is out of warranty. How can I send this back to HP for repair and any idea of cost?
07-02-2016 03:52 PM
Welcome to HP Forums! I have read your post and wanted to help.
I understand that the screen of the laptop needs to be replaced.
You can contact HP phone support to consult the repairing fee.
Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.
I work on behalf of HP
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