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Member Since: ‎07-02-2016
Message 1 of 2 (123 Views)

Touchsmart 11 LCD failure

Product Name: HP Touchsmart 11
Operating System: Microsoft Windows 8 (32-bit)



The LCD on my Touchsmart 11 has failed. It was flickering vertical lines for a while and has now died completely. The HDMI output still works. The laptop is out of warranty. How can I send this back to HP for repair and any idea of cost?





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Posts: 2,785
Member Since: ‎06-08-2015
Message 2 of 2 (101 Views)

Re: Touchsmart 11 LCD failure

Hi @davidMC1982,


Welcome to HP Forums! I have read your post and wanted to help.


I understand that the screen of the laptop needs to be replaced.


You can contact HP phone support to consult the repairing fee.


Please use the following link to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link to get the contact information for your region.

I work on behalf of HP

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