Error40432 Student
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Trackpad not responding

Microsoft Windows 10 (64-bit)

Hello, so today I noticed that the trackpad of my HP Pavilion laptop had a what looked like a little bit of food on it, so I took a damp washcloth and wiped it off gently just to clean it up, but now that I have done that my trackpad doesn't respond hardly at all, I realize water and computers rarely mix, but I don't know why my trackpad isn't responding, any suggestions on how to fix this problem? I have some spare mice I can use but still not being able to use the trackpad is annoying

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Trackpad not responding

Hello @Error40432,


Thank you for posting on the HP Forums!


I understand that the touchpad on your HP Notebook is note working correctly after cleaning it. I want to help you resolve this issue.


First, please perform a hard reset. Once that is complete, follow the steps in this touchpad troubleshooting document:


HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10)


For specific information, please provide the product number.

Finding Your HP Product Number


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