05-11-2016 04:37 PM - edited 05-11-2016 04:38 PM
Hello, so today I noticed that the trackpad of my HP Pavilion laptop had a what looked like a little bit of food on it, so I took a damp washcloth and wiped it off gently just to clean it up, but now that I have done that my trackpad doesn't respond hardly at all, I realize water and computers rarely mix, but I don't know why my trackpad isn't responding, any suggestions on how to fix this problem? I have some spare mice I can use but still not being able to use the trackpad is annoying
05-12-2016 11:07 AM
Thank you for posting on the HP Forums!
I understand that the touchpad on your HP Notebook is note working correctly after cleaning it. I want to help you resolve this issue.
First, please perform a hard reset. Once that is complete, follow the steps in this touchpad troubleshooting document:
For specific information, please provide the product number.
I look forward to your reply! If this information is helpful, click the thumbs up.
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