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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-18-2018 06:54 AM

HP Recommended
Product: HP Envy (T8F99AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

I had HP Travel Dock, for one HP Envy, at work,  but, few days ago, the HDMI output and the LAN connector on the dock, stopped working

I bought HP Spectre USB-C Travel Dock, as a replacement, but, there was no picture, when i connected the HDMI cable, from the Dock to the Monitor (LAN worked fine)

I returned this Dock, because it was not working as expected, and I thought it was only for HP Spectre Series only.

I bought another Dock (goobay usb-c premium multiport dock), and, this one is universal, but, there is still no picture from the HDMI output, on the dock. LAN is working fine.

I was told that the HDMI cable might be damaged, but, i get a picture, with the same HDMI cable, when i connect the cable directly into the laptop's HDMI port.

Please, help.

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