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Otto58
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USB-C Monitor HP E14 G4 not found by HP EliteBook 850 G6

HP Recommended
HP EliteBook 850 G6
Microsoft Windows 10 (64-bit)

Hi dear Community,

I have a problem with my new portable monitor. 

 

Connecting the USB-C Cable I get the following message on the Display:

 

Monitor Status:

USB-C Video 1 inactive

USB-C Video 2 inactive

 

Input Signal not found

USB-C Video 1 

Check the monitor cable and video source

 

The Device Manager lists the connection  as Billboard Device

------------------------------------

Monitor:  HP E14 G4  connected with USB-C

Laptop: HP EliteBook 850 G6

 

Any help is very appreciated

Otto

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