• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-12-2022 03:47 AM

HP Recommended
Product: HP EliteDisplay E273m 27-inch Monitor
Operating System: macOS 12.0 Monterey

Good morning, does anyone know if you can use the USB C socket HP E273m monitor to connect to a laptop?  The HDMI works but I have two of these monitors and want both to be connected so had planned to use the HDMI for one and USB C for the other but right now when I plug it in the MacBook thinks it’s a keyboard!  I was thinking maybe it’s a cable issue and that I need to upgrade to a Thunderbolt cable but now I’m doubting if the USB C socket supports video input or if it’s just for charging?  Thanks in advance for any guidance on this.  Dan.

Category:
1 person had the same question
3 REPLIES 3

‎10-06-2022 12:41 PM

HP Recommended

Hi Dan, Sorry I cant help with your question, but i  am wondering if you have the webcam working as i have the E273m and my macbook pro retina cannot access the webcam. thanks.

Was this reply helpful? Yes No

‎10-07-2022 09:39 AM

HP Recommended

just in case anyone is wondering - HP helped me to eventually solve the problem - by connecting both the HDMI and the USB  cables the webcam and microphone now work 🙂

Was this reply helpful? Yes No

‎10-10-2022 10:55 AM

HP Recommended

Glad you found a solution; I also found a solution for my issue, so all good!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.