• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-13-2022 04:38 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G39AV)
Operating System: Microsoft Windows 11

First, for the first couple of months, I ran 3 displays while using the laptop's display for a total of 4 displays.  This worked fine 4 displays without issue, display 1 was the laptop's display, display 2 I used the HDMI on the laptop, display 3 was off a USB-A port, and display 4 was off the USB-C port with an adapter (usb-c to HDMI).  I did some updates, and suddenly, my USB-C stopped sending signals to the adapter for my 4th display. 
Why? What am I missing it worked fine for months now it stops after an update.

 

Does anyone know a fix that doesn't require me to roll any updates back?

 

If it worked for months to stop working all of a sudden after a bunch of updates, it is some sort of Microsoft firmware issue and HP hardware issue.  They should address this, especially since both adapters worked on multiple other computers.

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.