10-09-2019 08:08 PM
Hi, I have an HP ProBook 440 G6 with an Intel(R) Core(TM) i7-8565U CPU, installed with Windows x64 LTSB (1607) image. Unfortunately, I can't install the appropriate graphics driver for Intel UHD Graphics 620.
I tried all the available intel drivers but I was getting error "This system does not meet the minimum requirements for installing the software" and just detect "Microsoft Basic Display Adapter" as the best driver.
I can't upgrade my system to a newer Windows 10 version at the moment, does anyone have an idea how to fix this issue with Graphics adapter installation? Thank you in advance.
10-09-2019 10:10 PM - edited 10-09-2019 10:12 PM
Your notebook is too new to run v1607, which is why none of the drivers work.
You need to update your version of W10 to at least Microsoft Windows® 10-64 - Fall Creators Update (1709)(RS3), for the Intel graphics driver to work, and you may as well update it to v1903.
If you can't update now, then you will have to live with the Microsoft Basic Display Adapter driver until you can.