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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-03-2020 06:36 AM

HP Recommended
Product: Chromebook x360 14
Operating System: Chrome OS

Hi, 

in my company we have implemented a lot of Chromebook's (HP Chromebook x360 14), and at least 30% of users have experienced this same problems: when the computer is connected to an external monitor, they are unable to Unable to scroll PDFs nor Check reCAPTCHA.

The only workaround solution was to ask them to disconnect the adapter, and it works (for now).

Please help us understand this problem so it could be fixed for this group of people.
Thank you in advance for your help

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