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HP Recommended

I mistakenly uninstalled a camera from my laptop. How do i get it back

1 REPLY 1
HP Recommended

Does the camera show up in the device manager?  Bring up the Windows device manager and try rolling back the camera driver. Possibly a Windows update installed the wrong driver.

Did you try rolling back the camera driver?

It could be the camera driver or the USB driver if the camera is connected to the USB. Many internal cameras are connected to the USB.

In the pictures below you would select the camera driver and then look for 'rollback' If the word "rollback" is grayed out then uninstall it.


BeemerBiker_2-1718804905627.png




If camera driver is the problem

BeemerBiker_1-1712770266831.jpeg



If the problem is the wrong USB driver for the camera

BeemerBiker_0-1712770255031.jpeg



If you cannot rollback the driver then try to find the best one or let windows try. One way is to just uninstall the camera and reboot as described in this official HP document..

If uninstalling or rolling back did not work then see if there is a windows restore point that has a date from when the camera last worked.

This video describes how to use a restore point.
https://www.youtube.com/watch?v=sixGAIiPTlE

Let me know if this works.

 


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