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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- Unprovoked crack in screen of Pavilion 360 less than year ol...
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09-23-2020 11:01 AM
Daughters Pavillion 360 which I purchased for her. Has developed an unprovoked crack on screen. Rendering touchscreen useless. I am asking if it is possible to change just the screen? As she called HP and they want to do so many unnecessary things to it and have quoted almost the same as the cost of laptop despite it being still in warranty and less than a year old!
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Accepted Solutions
09-24-2020 06:50 AM
Welcome to the HP Support Community.
We shall escalate this case.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
I am an HP Employee
09-24-2020 06:50 AM
Welcome to the HP Support Community.
We shall escalate this case.
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
I am an HP Employee
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