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I want to use my usb-c port to connect to a dell monitor. 

If  i connect the USB-c cable to my USB-c port anly the keyboaard and mouse are available but the monitor shows there is nog signal.
According to the system manual the port is a display port.

Do i need to install another driver ?

2 REPLIES 2
HP Recommended

Hello!

The "no signal" issue is likely caused by your USB-C cable, not a missing driver. Most standard USB-C cables (like phone chargers) only support power and slow data, but video requires a high-speed cable rated for DisplayPort Alt Mode or Thunderbolt. Since your keyboard and mouse work, the data pins are active, acculynx but the video pins aren't being utilized. To fix this, ensure you are using a USB-C 3.2 Gen 2 or USB 4 cable, and check your monitor’s settings menu to manually select USB-C as the primary input source. 

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Hi @erik163 

 

Please indicate the model of the notebook so we can verify if it is compatible with DisplayPort.

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