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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2020 04:09 PM

HP Recommended
Product: Pavilion x360 Convertible 15-cr0037wm
Operating System: Microsoft Windows 10 (64-bit)

I bought a MediaGear Mobile Docking station.  It has 1 HDMI port on the docking station.  I want to connect 2 monitors to the laptop.  One monitor will connect to the docking station and the other to the laptop's HDMI port.  The docking station connects to the laptop with a USB-C connection.

 

So far I am unable to get a signal through the docking station to the monitor.  That is most likely problem for MediaGear to figure out.  I just thought I would see if there as anything on HP's end that could help.  Like, is this laptop capable of passing a monitor signal through the USB-C connection to a docking station?  I know it is capable of setting up two monitors because if I plug a monitor into the laptop's HDMI port I can set the display settings to Extend between the laptop monitor and an external monitor.

 

Thanks,

Robert

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