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HP Recommended
HP-15Da0352TU

Vertical lines appearing while opening laptop. Laptop was purchased 3 months before20190915_094739.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@NJ08

 

Please check in the BIOS and let me know if you see those lines.

 

Shut down the Notebook and upon restarting keep tapping on F10 till you see the System Configuration Screen ( BIOS )

 

If you see those lines in BIOS, then it is a Hardware issue and you need to contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@NJ08

 

Please check in the BIOS and let me know if you see those lines.

 

Shut down the Notebook and upon restarting keep tapping on F10 till you see the System Configuration Screen ( BIOS )

 

If you see those lines in BIOS, then it is a Hardware issue and you need to contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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