09-29-2019 03:35 PM
When it comes to open a video or music file , apps dont work. while in spotify and youtube in the beginning there is a delay
10-16-2019 06:29 PM
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
The video and music apps that come preloaded from MS on new PCs are known to have problems -- so many folks use alternatives.
A good alternative is VLC media player -- which you can get from here: https://www.videolan.org/index.html
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP