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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-26-2019 07:13 PM

HP Recommended
Product: HP 631
Operating System: Microsoft Windows 7 (64-bit)

Hi

I hope someone can help me out. I bought an HP 631 laptop in Hong Kong some years ago, It has on-board AMD Radeon graphics and an Intel i5 processor and Windows 7...after some time the AMD graphics driver developed a problem and could not be loaded anymore, loading the drivers on boot-up would result in a BSOD  error message 'stop 0x00000116'  - 'atikmpag.sys '. However the computer functioned with basic drivers loaded by windows.

I recently tried to fix the problem due to a requirement for Open GL, As it had been so persistent, I figured it must be a hardware issue, so I replaced the motherboard, only the problem still remained, or got worse as it invalidated the windows license. So I switched back to the old motherboard, and have since tried the System recovery and Minimized image recovery utility. However It doesn't seem to have fixed the problem either and Windows will not load this way as the above BSOD prevents windows from completing the re-install process

I don't know what else to try?

Thanks in advance

 

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