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Honor Student
Posts: 2
Member Since: ‎08-31-2013
Message 1 of 2 (4,899 Views)

W8156-80070002 Error in Netflix Windows 8 app

When I run the NETFLIX Windows 8 App, I get the following configuration error:




This error appears to be some incompatibility between the graphics/sound drivers and the application?  I did update the latest graphics driver from NVIDIA for the 650M and it works fine.  So this must be some audio driver issue (BEATS) some a combination of NETFLIX and the drivers...nonetheless, I can use NETFLIX from the web.  I'm curious why these drivers are so old.


Could you research this issue and provide some potential solutions?



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Regents Professor
Posts: 4,677
Member Since: ‎12-15-2011
Message 2 of 2 (4,824 Views)

Re: W8156-80070002 Error in Netflix Windows 8 app

[ Edited ]

Hi Tom,


You need to update from the HP website.  Use Recovery Manager to restore your software and drivers and let me know if it helps resolve your issue.

Good luck!



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