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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2021 12:36 AM

HP Recommended
Product: HP PROBOOK 450 G8 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello 

I have a brand new laptop HP PROBOOK, I have been using for less than a week without moving it from the desk yet, and suddenly the camera stopped working. I tried everything I could from simple to restart of the laptop, to reinstalling driver, installed the HP hardware diagnostic app, etc. The camera is still not working.

It is all black but I can see a blurred light, especially if I put a light in front of the camera.

I have been looking for a phone number for assistance from HP but this is impossible to find

Can anyone help me?

Thank you

Marine

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