• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎01-17-2022 10:17 AM

HP Recommended
Product: HP Spectre x360 - 15t-df000 CTO
Operating System: Microsoft Windows 11

When I am writing with the Wacom Bamboo Ink stylus, it seemingly randomly cuts in and out. For example, if I'm drawing a line, it will start fine but intermittently it will simply stop drawing so that it ends up looking like I draw a bunch of very short lines. In the image below, the yellow squiggle is what I am trying to draw. I traced that squiggle with the pen (without lifting it), and the black marks are what it drew.

 

peterruffolo_0-1642439820112.png

 

 

I mostly use OneNote for writing, but this issue occurs in other programs as well such as Microsoft Whiteboard. Also, I am able to draw without any issues with my fingers. I have tried uninstalling drivers for the pen and touch screen in Device Manager. I've also run several component tests in HP PC Hardware Diagnostics UEFI and several other suggested solutions, none of which have fixed the issue. Any suggestions are greatly appreciated.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.