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enjelly
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Message 1 of 3
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Flag Post

Webcam Purple Tint

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HP Spectre x360

Hello,


Seemingly out of no where, my webcam started having an extremely purple tint. I made sure the webcam driver was updated and even tried uninstalling and reinstalling it. Does anyone have any suggestions for how to fix this? Thank you very much!

2 REPLIES 2
Echo_Lake
HP Support Agent
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Message 2 of 3
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@enjelly

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. In Windows, search for and open Device Manager.

  2. Double-click Imaging Devices to expand the list of webcam drivers.

  3. If the HP Webcam-101 or Microsoft USB Video Device is listed, right-click the driver and select Update Driver Software and follow the on-screen instructions.

  4. Restart your computer, and open your webcam software to see if the problem is resolved.

    If the problem persists, use HP PCs - Using Microsoft System Restore (Windows 10, 😎 to go back to a time when the webcam was working properly.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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EED1
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Message 3 of 3
Flag Post
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Hello, I've the same problem but suggested solution does not work for me.

Some suggestions say to turn of IR-light, dont know how to do

 

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