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N_Tas Honor Student
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Webcam and Microphone Not working due to Broken hinge I guess

Notebook 15.6
Microsoft Windows 10 (64-bit)

HI, just recently the hinge of my Hp Notebook 15 laptop broke off and two, three wires came out. After awhile my webcam camera stopped working. When I try using it through Camera app they say camera not found, and when I use it through skype they show a picture of You Cam 6. Can anyone tell me how to get my webcam back, it was fine all these years and when my hinge broke thats when the webcam stopped working. Anyone please help

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Retired danny-r
Retired
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Webcam and Microphone Not working due to Broken hinge I guess

@N_Tas

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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