What is happening? My curser jumps

[OTEL-EOB]

My curser jumps around continuously when typing. 

My computer has this blipping happing where it interferes with Zoom causing the video to have breakups during live video. 

It also does this continuous flashing and locks up for a few seconds. 

I took it to Geek Squad. They updated Windows and saw the issue happening with the curser while I was there with the computer. 
Any help on what is happening and how to correct it would be great! 

Thanks!

[The_Fossette]

@OTEL-EOB

I reviewed your post and I understand that the cursor is jumping around when you use the laptop.

Don’t worry, I assure you I will try my best to get this sorted.

What is the product number of your computer?

Meanwhile, I recommend you update the BIOS from the below link.

https://support.hp.com/in-en/drivers

If you continue facing the issue, then uninstall the touchpad driver from the device manager and then download and install it from the above link.

Here is how it is done.

1. Type "Device Manager" into the search field to open the device manager console.
2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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