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Alex_P
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What version HDMI port do i have in my HP Pavilion - 15-bc204ng?

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HP Pavilion - 15-bc204ng
Microsoft Windows 10 (32-bit)

What version HDMI port do i have in my HP Pavilion - 15-bc204ng?

 

Trying to attach an external monitor HP ZR30w that has resolution 2560x1600 to my laptop, but only can reach 1280x800 Active Signal Resolution (even when manually changed Desctop resolution to 2560x1600) .

The cables I used: native DVI-DVI + DVI-HDMI and then DisplayPort-DisplayPort+ Display-HDMI (both claim they support 4K)

 

Now I came up with an idea that it could be just because of my HDMI port that doesn't support high resolutuion.

Or does it? 

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banhien
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@Alex_P 

 

Manual for the series

 

Which shows it has HDMI v2.0 supporting up to 4096 × 2160 @ 60 Hz

 

I can't find newer driver for it, Please try Windows 7 driver

 

      https://ftp.hp.com/pub/softpaq/sp48001-48500/sp48321.exe

 

HOPE this helps.

 

Please

 

Regards.

BH
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Alex_P
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Dear Bahnien,

thank you for your quick answer. I downloaded the file from the link above, installed and updated the driver for monitor 2 (that is external and has an issue) from that folder. Restarted HP. However, I have just the same: monitor 2 has resolution 2560*1600, Active Signal Resolution 1280x800 , and the picture is poor as with 1280.

Now I wonder, probably i was supposed to update a driver also for my laptop display from the same folder? This i haven't done yet.

 

May Active Signal Resolution refer to the adapter from DVI to HDMI itself?

Should i verify the adapter also has 2.0 bandwidth on its HDMI edge?

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