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HP Recommended
ENVY x360 - 15m-cn0012dx
Microsoft Windows 10 (64-bit)

I'm using a "LG 27UK850-w" 4K HDR monitor with my HP ENVY x360 - 15m-cn0012dx through HDMI.

When turn on HDR, the monitor shows the message "No signal".

in the HP spec page it states that:

1 HDMI; 1 headphone/microphone combo; 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DP1.2, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge)

It doesn't specify the version of HDMI is it not 2.0?

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@daziest 

 

Normally HP gives information on manuals but for the 15m-cn0xxx series and 15-cn0xxx series, manuals only show:

 

● Headphone/microphone combo jack
High-definition multimedia interfact (HDMI)
● HP Smart AC adapter
● USB 3.1 Gen1 Type A (2)
● USB 3.1 Gen1 Type C

I believe it is HDMI 1.4

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@daziest 

 

Normally HP gives information on manuals but for the 15m-cn0xxx series and 15-cn0xxx series, manuals only show:

 

● Headphone/microphone combo jack
High-definition multimedia interfact (HDMI)
● HP Smart AC adapter
● USB 3.1 Gen1 Type A (2)
● USB 3.1 Gen1 Type C

I believe it is HDMI 1.4

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for the answer.

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