When I power on my PC I get a black blank screen. Does any know what may cause this and how to fix i

[Marcella3]

When I power on my PC I get a black blank screen. Does anyone know how to fix this?

[Riddle_Decipher · Accepted solution]

@Marcella3 Here's what you need to do, to identify the issue and resolve it accordingly:

• check if it works fine on an alternate/external monitor.
  • If it works fine on an alternate screen, please Perform a hard reset, Attempt a BIOS recovery  and then, Run the System Diagnostics tests.
  • For more steps: click here

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[Marcella3]

Thanks for your help. This did work for my PC. I appreciate your help.

[Riddle_Decipher]

@Marcella3 Thank you for the update,

I appreciate your time and efforts, 

I'm glad I could contribute to identifying and leading you towards the solution.

Thanks for honoring us by accepting our post as the solution, as it helps the community grow.

You can always click the "Thumbs Up" button to give me a Kudos,

Take care and have an awesome week ahead.