When laptop is completely folded into a tablet, screen turns off as if the laptop was shut normally

[aaaaw253wrweasf]

Hello,

      I've had my laptop for about a month now, and suddenly my screen has been having issues. Previously I never had any issues folding my laptop into a tablet to write on it. My touch screen has no issues and my screen still automatically rotates, so I'm assuming my sensors are fine. However, upon completely folding the laptop into a tablet the screen will turn off. If I unfold it slightly the screen immediately turns back on. Whenever I fold my laptop into a tablet the screen turns off as if I was folding the laptop shut. Making it impossible to use as a tablet and very hard to right on. I'm up to date on drivers and windows updates. Any advice on solving this issue is greatly appreciated.

[Rainbow23]

Hi @aaaaw253wrweasf

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

We need to provide the solution to this issue in a private message as this information cannot be shared on a public post.

I have sent you a private message with this information. 

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Keep me posted and have a nice day!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Have a great day ahead!