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Which Driver?
01-06-2021 09:38 AM

Hi I have an external CD/DVD drive but my laptop will not see it. When I bought it, it said it was plug and play and I would not need a driver but my laptop will not see the drive. Can anyone tell me which driver I need to download from the Support Site to try and make this work? Thank you
01-06-2021 12:37 PM

What is it ? Normally should be P-n-P but please ask vendor (not HP) to give you its software/driver.
Regards.
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01-07-2021 06:47 AM

Hi - thank you for your advice. I communicated with the seller of the drive but all they suggested was to download a driver update program - Useless!
I eventualy gave up and bought a better drive from Asus that was also plug and play and guess what - it worked first time!
Thanks again

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