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    HP Solution Center Adobe Flash player error

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lazymare
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Message 1 of 3
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Flag Post

Which Driver?

‎01-06-2021 09:38 AM

HP Recommended
Product: Probook G4 450
Operating System: Microsoft Windows 10 (64-bit)

Hi I have an external CD/DVD drive but my laptop will not see it. When I bought it, it said it was plug and play and I would not need a driver but my laptop will not see the drive. Can anyone tell me which driver I need to download from the Support Site to try and make this work? Thank you

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banhien
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Message 2 of 3
Flag Post

‎01-06-2021 12:37 PM

HP Recommended

@lazymare 

 

What is it ? Normally should be P-n-P but please ask vendor (not HP) to give you its software/driver.

 

Regards.

BH
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lazymare
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Message 3 of 3
Flag Post

‎01-07-2021 06:47 AM

HP Recommended

Hi - thank you for your advice. I communicated with the seller of the drive but all they suggested was to download a driver update program - Useless!

 

I eventualy gave up and bought a better drive from Asus that was also plug and play and guess what - it worked first time!

 

Thanks again

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