• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2016 07:03 PM

HP Recommended
Product: HP ProBok 470 G2
Operating System: Linux

Hello.

 

This laptop is almost a year old (still under warranty). It was in HP service center and their conclusion is that everything is OK with laptop because they could not reproduce error with their HDD and their OS (that is what they actually said).

 

Problem is with display. From time to time (not always) thin white line is shown on top of blue or gradiant blue or similar color (I'm attaching links to photos because they are too large to upload - if you look closely at photos, you will notice it on blue color):

 

Photo 1

Photo 2

 

Now, I picked up laptop from service last week and my warranty is valid for 2 more weeks or something like that.

 

Any suggestions what to do? It seems that HP Service Center (MR Servis d.o.o., Zagreb, Croatia, Europe) doesn't care or they are not capable to properly test laptop. I paid for laptop almost 1.000,00€ and month or two after warranty goes out I will have broken laptop?

 

Thanx in advance,

Stanislav Vlasic

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.