Hi, I don't have a clue about technology. I see a white spot in the middle of the laptop screen. I am trying to find out if this iscovered in the warranty, if I need anew screen, and probable price for repair.
Hi, I noticed the spots about 4 months ago. They have only recently got worse. I don't know what your second question means. I have tries on an external monitor and the spots don't appear on that. I didn't think I am allowed to give anyone the info about which device I have. Thanks
I appreciate your efforts to try and resolve the issue. this sounds like hardware related issue with the display and in order to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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