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HP Recommended
EHP ENVY Laptop 17-bw0xxxxample: Pavilion 65XX
Microsoft Windows 10 (64-bit)

This is a new laptop and I find the screen has a black border around it whereas I expected it to extend up to the edge. Please advise.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

This is what the laptop looks like (must have looked like this when you were buying it)

bw0000.JPG

As to why, that is the way it is made. The actual screen will be 17"

 

Hope it helps,

David

View solution in original post

1 REPLY 1
HP Recommended

Hi,

This is what the laptop looks like (must have looked like this when you were buying it)

bw0000.JPG

As to why, that is the way it is made. The actual screen will be 17"

 

Hope it helps,

David

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