cancel
Showing results for 
Search instead for 
Did you mean: 
conniexav
New member
1 0 0 0
Message 1 of 2
114
Flag Post
HP Recommended

Window 10 keyboard of laptop not working

3RN81EA
Microsoft Windows 10 (64-bit)
  • Product no: 3RN81EA
  • Keyboard not working
1 REPLY 1
Level 15
Level 15
17,835 17,780 1,657 3,912
Message 2 of 2
34
Flag Post
HP Recommended

Window 10 keyboard of laptop not working

@conniexav 

So, what is it you expect us to do -- since we have no way of testing or repairing it from here?

 

If the PC is still under warranty, you need to contact HP Customer Support to see about getting it repaired or replaced.

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

----------

 

If it is no longer under warranty, you would need to contact an HP Repair or Service Center.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation