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‎01-26-2023 10:47 AM

HP Recommended
Product: HP Notebook 15s-fq1514na
Operating System: Microsoft Windows 11

Hi, is there an updated Intel graphics driver available for this model as the current win 10 (26.20.100.7926 Rev. A) driver causes screen flicker and black screen in win 11.

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3 REPLIES 3

‎01-26-2023 11:59 AM

HP Recommended

aHello @Xkr42 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

 

(2) Download, install and update your system

 

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

 

(3) Restart Windows

(4) Test your notebook

(5) Please report back

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‎01-27-2023 12:24 PM

HP Recommended

Hi, followed your instructions and so far so good installed with no issues. 

Many thanks John. 

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‎01-27-2023 03:32 PM - edited ‎01-27-2023 03:33 PM

HP Recommended

Hello @Xkr42 

The pleasure is mine !

 

Keep an eye on the notebook and report back if you are satisfied with the solution or not.

 

Create Windows system <restore point> to save the current stable state !

How to Create a System Restore Point on Windows 10 or Windows 11

 

Kind regards

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