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Rspkm
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X360 4k screen ghosting and half black

Spectre x360
Microsoft Windows 10 (64-bit)

My screen has gone from right side flickering  to half Black in a few days 

warranty has 3 days left, is there a number I can call to call to get logged in time!

check all drivers everything I could buy now impossible as the screen is so bad

need help

the number of problems I’ve had with this laptop, it’s ridiculous 

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Rspkm
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Message 2 of 4
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X360 4k screen ghosting and half black

C089AADE-CAA8-4876-A1C3-D4F3F55923C4.jpeg

 

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HP Support Agent
HP Support Agent
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Message 3 of 4
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X360 4k screen ghosting and half black

Hi @Rspkm

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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Rspkm
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Message 4 of 4
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X360 4k screen ghosting and half black

I sent the laptop in for repair as just had warranty left. Hopefully it will get sorted 

The backlight had failed

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation