• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 IDS Base Model
Microsoft Windows 11

I have had this laptop for almost a year now, and the screen/display has been fine until this afternoon. There is a yellow tint on the upper left side of my screen. Should I be concerned? How do I get rid of it? 

 

IMG_1456.jpgIMG_1458.jpg

 

2 REPLIES 2
HP Recommended

Hi @Juli_K.

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

May I know does it happen in BIOS too? 

To access your bios :ppening the BIOS Setup Utility
Turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens. Press f10 to open the BIOS Setup Utility. You may try this in the meantime,

 

The appearance of a yellow spot on your laptop screen, especially after a year of use without any issues, can indeed be concerning. This type of screen anomaly could be due to a few different factors, ranging from hardware issues to temporary glitches. Here are some steps and considerations to help you address and possibly resolve the issue:

Software or Display Settings: Sometimes, color imbalances can be caused by software or settings.

  • Check for Software Updates: Ensure your operating system and drivers, particularly your graphics driver, are up to date.
  • Color Calibration: Use your operating system’s color calibration tool to see if adjustments can correct the issue.

Physical Pressure or Damage: Pressure spots can appear if the screen has been pressed or squeezed. This can happen from handling or if something has been placed on the laptop. If the yellow spot is a pressure spot, it might fade over time, but there's also a chance it could be permanent.

Temperature or Humidity: Excessive heat or humidity can affect display components. Consider if there’s been any recent exposure to such conditions. Allowing the device to acclimate to normal room conditions might help if this is the case.

Manufacturer Defect or Wear: Over time, components can wear down or malfunction. The yellow spot might be a sign of aging or a defect in the display.

Cable Connection: If your laptop has a detachable screen or if you feel comfortable opening your laptop (and it doesn't void your warranty), check to ensure the display cable is properly connected and undamaged.

Next Steps:

Consult the Warranty: Since you mentioned having the laptop for almost a year, it might still be under warranty. Contact HP customer support for advice. They might offer a repair or replacement if it’s a recognized issue covered by the warranty.

Professional Diagnosis: If the problem persists and is not covered by warranty, or if you're unsure about DIY troubleshooting, it might be best to have a professional technician take a look. They can provide a more definitive diagnosis and solution.

Temporary Workaround: If you need an immediate fix and the yellow spot is not too intrusive, adjusting the display settings (brightness, contrast, color balance) can sometimes make it less noticeable.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
HP Recommended

.

.
Sneha_01- HP support
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.