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a question about the work of two video cards

HP Recommended
HP 15-bw522ur
Microsoft Windows 10 (64-bit)

Good day! I got a laptop HP 15-bw522urp, complete with two video cards, discrete (Radeon 535DX-4gb) and integrated (Radeon R7 512mb). The problem is that during the load on the video adapter, there is no switching to a discrete video card. All the load goes to the weak integrated video card. I have already tried everything, installed another OS (8.1), installed drivers of different versions, there is no result!

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Anton67smol, Welcome to the HP Support Community!


I understand that notebook has an issue with Display no HP Notebook - 15-bw522ur,


As per Product Specifications, this notebook has only one 

  • AMD Radeon™ 530 Graphics (4 GB DDR3 dedicated)
  • Discrete

Don't worry I'll try to help you out.


Did you make any software or hardware changes on your PC?


Does the issue persist in BIOS?


As you mentioned when you power on your laptop the screen keeps flickering on your laptop.


If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.


Try performing a BIOS default on your PC and check if it helps.

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.


Also, Uninstall the graphics driver from the device manager and install the latest drivers and BIOS from the links below.


Link to update the BIOS.


Also, update the graphics driver using this link.


You can try updating the drivers on your PC using an HP support assistant.


Refer to this article to know more information about using HP support assistant.


Refer to this article to further troubleshoot display issues with your PC.




Hope this helps! Keep me posted. 



Request you to follow the below troubleshooting steps from the documented fix:-


Keep me posted. Happy to help!


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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