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HP Recommended
HP Pavilion Laptop PC 15-eg0000 (9WF74AV)
Microsoft Windows 10 (64-bit)

Battery not charging

1 REPLY 1
HP Recommended

Here's a video from HP Support about calibrating the battery on HP laptops:


https://www.youtube.com/watch?v=wgsLomzvr5E

 

Does this model laptop have a removable battery?



I am a volunteer and I do not work for, nor represent, HP
This video is updated https://youtu.be/OBJxM5HQFs0 This video shows how to calibrate the battery on your HP Notebook. We will use the HP PC Hardware Diagnostics UEFI to calibrate the battery and restore the proper levels. For other helpful videos go to https://youtube.com/hpsupport. More support ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.