ziyab_khumi Honor Student
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black line across my laptop screen border

Microsoft Windows 10 (64-bit)

i can see a black line across my screen border it was not that noticable when i purchased it but now its getting abit thick any solution to this ? and is this normal?

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black line across my laptop screen border

Hi @ziyab_khumi,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with black line on the display. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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ziyab_khumi Honor Student
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black line across my laptop screen border

T0Z73PA#ACJ this is my product number


@Tardis40 wrote:

Hi @ziyab_khumi,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with black line on the display. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

Please get back to me with above information, so I can help you better.


 

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black line across my laptop screen border

Hi @ziyab_khumi,

 

Thanks for getting back to me.

 

Please look at the following documents.

 

Diagnosing a Liquid Crystal Display (LCD) for Damage

HP Notebook PCs and Tablets - About LCD Panel Defects and Terminology for Notebook PCs and Tablets

Green Screen and Other Video Playback Issues (Windows 10)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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