09-09-2019 06:19 AM
my system's brightness increases automatically and touch pad hangs . what should i do?
09-11-2019 11:19 AM
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
For touchpad not working delete the driver from the device manager.
1. Press Windows+X to open the menu, and choose Device Manager on it.
2. In the device manager, expand category "Mice and other pointing devices".
3. Under this category, right-click on your Synaptics Touchpad driver and click on Uninstall.
4. You may be required to confirm the uninstallation. Check the box next to "Delete the driver software for this device" and click OK button.
5. Restart the computer.
Refer to this document: https://support.hp.com/in-en/document/c04648748 for Using the TouchPad or ClickPad.
Keep me posted, how it goes!
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